Uber has crap service? I was under the impression the whole point of Uber becoming so ubiquitous as to become a verb was that you could actually get service at all in a timely fashion whereas cabs had a terrible reputation. > crap service is made up for with liberal refunding Tokyo taxis have world class service, and it is perhaps not a coincidence that Uber has only a tiny presence there. Of course not everywhere is Chicago (though US cab companies generally seem to have miserable service). So 100% of my cab experiences in Chicago were bad and 100% of my uber/lfyt experiences have been fine or better. I haven't had a single bad experience with an uber or lyft. And while not the norm, I had half a dozen confrontations with cab drivers who were obviously trying to scam me with "broken meters" or obviously roundabout routes. Not to mention that the drivers almost invariably talked on the phone the entire time. If I didn't have cash I was told that we could drive to an ATM or I could get out. I lived in Chicago for six years and not one single cab I took during the whole six years would accept a credit card, despite being obligated to do so. Sorry, but Uber is a 100% improvement service improvement over cabs in many areas. IIRC it also supports cash walk-ins in India, and it acquired Autocab in UK. Here in SF, I have the option of calling an actual taxi from the app, and I linked in another comment to a page about Uber's further interest in hailables. Uber actually offers this already in some places. > I think ridesharing companies could fix all of these problems by creating a 'taxi' mode Some setup specialized waiting areas for Uber further out in the parking lot area, some have queueing systems, some just treat Uber as family pickups, some have dedicated Uber lanes, some share lanes with taxis, some are just completely dysfunctional and the driver just has to drive back around to avoid blocking traffic if they're there too early or it's too busy. Most airport roads predate Uber and often aren't physically designed to accommodate for the sorts of traffic volume they see after 20+ years in operation, so airports come up with all sorts of rules and compromises to try to avoid congestion problems at terminal doors. I think ridesharing companies could fix all of these problems by creating a 'taxi' mode in their apps where people could walk up to a set of waiting drivers and grab one, but they haven't done so. Taxis, on the other hand, are hired at the physical taxi and can leave immediately. This also relates to the large size of airports (as mentioned above). It's possible someone orders while they are walking through the terminal or when they already have their bags. Rideshare drivers are given rides in the order they arrived at the airport, but the location of their passengers varies. Third, you have a priority ordering problem. So having fixed locations for taxis scattered around the terminal makes more sense with the model. Taxis, on the other hand, you can just walk up to and hire. So having them physically available, though potentially decreasing some wait times, doesn't help most people who hire them. Second, you can't.go up to a rideshare driver and hire them (as a ride share driver). Putting drivers at various points inside the terminal(s) complicates assignment. First, airports are large and people will order rides from all different parts of the terminal. So there are a few issues if you think about it.
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |